Finance Associate

Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $10 billion in completed transactions to more than 5 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.

Responsible for all payment processing functions, collections, sales reporting and customer service duties.

• Generate and email Invoices to customers
• Resolve invoicing and customer payment issues
• Apply payments to invoices, from several payment sources, with great accuracy
• Review payments received from prior day to verify accuracy in previous day’s application
• Determine tax liability on invoices and collect all required paperwork
• Receive customer service calls/emails and respond in a professional and timely manner
• Handle in-person customer service requests
• Contact customers to notify them of unpaid invoices, help resolve and collect payment
• Mitigate risk by reviewing high dollar and fraud related sales, keeping accurate records for review
• Negotiate sales opportunities for unpaid items
• Process refunds and keep accurate records for auditing purposes
• Accurately reflect sales, for daily, weekly and monthly reporting
• Review and approve all customer registrations for website
• Maintain Petty Cash and report out Monthly
• New Supplier Set-up in Accounting Software
• Reconcile Merchant Accounts
• Reconcile Incoming Buyer Cash Receipts
• Other duties as assigned

Education/ Experience:

• High School Diploma/GED preferred
•  2+ retail cash handling experience preferred

Skills:

• Excellent written and verbal communication skills required; bilingual preferred (English/Spanish)
• Superior attention to detail
• Must possess excellent organizational skills; detail-orientated with ability to quickly switch between tasks
• Microsoft Office skills required, including Excel skills; advanced skills preferred
• Familiarity with Arizona Tax laws/paperwork requirements preferred
  
  

Ability:

• Ability to work well in a team environment and independently
• Ability to deal with difficult situations, including difficult customers
• Ability to work in a fast-paced environment and multi-task
• Trustworthy, honest, customer-centric individuals with the desire to work hard to support common goals
• Demonstrate a high degree of accuracy and productivity
• Familiar with and capable of operating standard office equipment (photocopier, facsimile machine, personal computer, adding machine, stapler, 3-hole punch, etc.)

Location: Phoenix, AZ

Work Conditions: Must be able to work in a sitting position for 8 hours per day
• Some lifting (up to 20 pounds) may be required

Liquidity Services is an Equal Opportunity Employer.