Ops Support Representative

Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets with over $10 billion in completed transactions to more than 5 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.

Our Operation Support position supports the GovDeals Account Managers and our Client Operations Support Group by taking on project based work. The position will have daily and weekly regular tasks to focus on key activities that add value to the GovDeals Auctions (QC & Bid Deposits). They will also assist in managing our new Full Service Projects where GovDeals is handling many of the aspects of the sale process that most of our Self Directed Clients perform. A successful OSR will need to be well organized to manage numerous projects and daily activities. They will be evaluated by the success of the projects and processes that they are assigned to.

• Bid Deposit Management- Coordinating between the AMs, Finance, and Customer Service as the number of Bid Deposits increases
• Auction Quality Control daily
• Auction Loading, Auction Coordination, Title Management
• Proposal Team: Certificate of Insurance Management & Vendor Registrations
• Document Management & Updates
• CAG Scrap Metal Project
• Future Projects Include: Aged FSS Management, Auction Event Management, CAG Heavy Equipment Team Assistance
• Building special reports for clients

Education/ Experience:

• Associate degree and prior experience with government agencies preferred
• 4+ year of customer service experience in a call center environment
• 2+ years of experience in online auctions or sales
• Experience handling independent projects with minimal supervision
• Must have a valid driver’s license and clean driving record

Skills:

• Excellent written/verbal communication skills
• Willingness to work with both internal and external stakeholders to ensure projects meet expectations
• Ability to organize and manage several projects at a time without supervision
• Computer skills to include MS Office

Ability:

• High integrity and accountability

Work Conditions/ Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location(s):

• Remote
• Candidate must reside in an area with access to high speed internet service and cellular phone service

Travel: 10% Domestic Travel

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

Liquidity Services is an Equal Opportunity Employer.