Liquidity Services

  • Sales Administrative Assistant

    Job Location US-CA-Anaheim
    Division
    Retail Supply Chain Group
    Travel Required
    None
  • Company Overview

    Every organization has surplus – assets or inventory no longer required. Liquidity Services (NASDAQ: LQDT) works with clients to ensure surplus is intelligently transformed from a burden into a liquid opportunity that fuels the achievement of strategic goals. Our superior service, unmatched scale, and ability to deliver results enable us to forge trusted, long-term relationships with over 10,000 clients, including Fortune 1000 and Global 500 organizations as well as government agencies. With $7 billion in completed transactions, over 3 million registered buyers, and reach into almost 200 countries and territories, we are the proven market leader in delivering smart surplus solutions.

    Liquidity Services operates in an entrepreneurial, collaborative, and vibrant workplace. We’re looking for team members who enjoy working in a fast-paced, relaxed environment – a place where you’ll be challenged and empowered to perform. Our core values – which include integrity, customer focus, relentless improvement, innovation to support leadership, and mutual trust and accountability – drive our individual and corporate success.
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    General Summary

    The Sales Administrative Assistant will be responsible for supporting our direct sales staff by providing administrative, clerical, and customer support. This position will exercise discretion and independent judgment in relation to daily operations toward the execution of the Sales Team’s sales goals. The Sales Administrative Assistant will interface with many facets of Liquidity Services’ internal teams, as well as the counterparts of buyer companies.

    Responsibilities

    • Support and nourish the customer experience by delivering prompt responses and action to customer requests
    • Process direct sales orders and create transactions
    • Create and send invoices to buyers
    • Format and send item manifests to buyers
    • Monitor/communicate payment status
    • Communicate to buyers throughout invoicing/shipping/delivery process of status
    • Manage daily sales pipeline activities by running reports and following up with various internal departments
    • Perform other duties as required/assigned by manager
    • Contribute and implement new ideas to help improve and produce ideal operational processes
    • Update buyer account profiles
    • Monitor the daily e-commerce bid activity and accept bids as needed

    Qualifications

    • Bachelor’s Degree in Business, Logistics, or equivalent work experience
    • 2+ years of experience in an office environment
    • 3 - 5 five years of experience in sales, logistics, or related field preferred
    • Proficient in the use of Microsoft Office tools, with focus on Excel
    • Experience working with proprietary sales/inventory management tools
    • Must be highly organized and detail orientated; accurate and timely
    • Excellent verbal and written communication skills required; bi-lingual (Spanish) a plus
    • Team-oriented with effective interpersonal skills
    • Ability to work well in time-sensitive situations where customer satisfaction is the goal
    • Ability to apply creative problem-solving techniques to situations using sound business judgment
    • Strong attention to detail, role-related accuracy and task follow-through

     

    Liquidity Services is an Equal Opportunity Employer

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